Mobility training

We'll get you fit for bus and train travel with wheelchairs and other mobility devices.

A man in a wheelchair leaves a bus via a ramp.

Do you require a wheelchar, walker, or similar aid and want to improve your safety on public transportation? Are you visually impaired or have other sensory impairments and don't know how to find your way around buses and trains? Our mobility training courses give you the opportunity to practice various procedures and learn about our vehicles – all at your own pace. This ensures that you will be able to use our buses and trains without any uncertainties in the future, and that you will always reach your destination safely.

Who are the mobility trainings suitable for?

  • Children and teenagers
  • Adults and senior citizens
  • Wheelchair users and their companions
  • Users of walkers or other walking aids
  • Blind or visually impaired individuals and their companions
  • People who would like to learn more about the topic

What do you get to learn and practice?

  • The BVG services for disabled passengers.
  • How to behave at stops and stations
  • Getting on and off public transportation with a wheelchair or walker
  • Securing yourself during the journey

In addition, blind passangers can explore our vehicles at their own convenience and familiarize themselves with their surroundings. 

On site, our representatives for seniors and passengers with disabilities are available to answer any questions you may have. You can also exchange information with other participants and receive valuable tips.

The training takes approximately 90 min and is free of charge. Registration is only required for groups. Sometimes a training date has to be cancelled. Details can be found on this page, however, you can also contact our customer service to find out if a training will take place.

The following appointments are planned for 2021:

Bus + Tram
Saturday, 18. September, 10 am - 12 pm, Marzahn, BVG Betriebshof, Landsberger Allee 576

Bus
Thursday, 19. August, 10 am - 12 pm, Charlottenburg, at the S+U station Zoologischer Garten, bus stop lines 249, N26 (Pos.6)
Thursday, 26. August, 10 am - 12 pm, Tempelhof-Schöneberg, at the S+U station Innsbrucker Platz, at the bus stop of lines M48, M85 
Thursday, 16. September, 10 am - 12 pm, Charlottenburg, Adenauerplatz subway station, Kurfürstendamm behind Lewishamstraße/ Brandenburgische Straße in the direction of Zoologischer Garten; at the bus stop of lines X10, M19, M29, 109 and 110 in the direction of S+U Zoologischer Garten

Subway
Thursday, 28. October, 10 am - 12 pm, Mitte, Alexanderplatz subway station, platform U5, track 3

Safety training for blind and visually impaired passengers
Thursday, 18. November, 10 am - 12 pm, Mitte, Alexanderplatz subway station, platform U5, track 3

Do you have questions about mobility training or are you unsure whether it's right for you? We are happy to advise you!

Contact us

Address

Berliner Verkehrsbetriebe (BVG)
Holzmarktstraße 15-17
10179  Berlin

Contact

Our office is available for you Monday through Friday from 8 am - 8 pm.