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Changed opening hours customer centers

All customer centers

  • 12/24/2025        Closed
  • 12/25/2025        Closed
  • 12/26/2025        Closed
  • 12/27/2025        Open from 10:00 a.m. to 6:00 p.m. (Alexanderplatz, Rathaus Steglitz, Zoologischer Garten)
  • 12/28/25        closed
  • 12/29/25        8:00 a.m. – 8:00 p.m. open (Alexanderplatz, Rathaus Steglitz, Rathaus Spandau, Zoologischer Garten, Marzahn, Köpenick)
  • 12/30/25        8:00 a.m. – 8:00 p.m. open  (Alexanderplatz, Rathaus Steglitz, Rathaus Spandau, Zoologischer Garten, Marzahn, Köpenick)
  • 12/31/25        8:00 a.m. – 6:30 p.m. Rathaus Steglitz
    8:00 a.m. – 4:00 p.m. Alexanderplatz & Zoologischer Garten
    8:00 a.m. – 2:30 p.m. Rathaus Spandau, Marzahn, Köpenick
  • 01/01/26        Closed


EBE customer service office at Michaelbrücke

  • 12/23/25, 12/29/25 and 12/30/25: 10:00 a.m. – 2:00 p.m.
  • 12/24/25 and 12/31/25 Closed all day