If you’ve lost your school student ticket, you’ll need to report it by clicking the button below.
In this case, do not make a new application; if you already have a contract, it won’t be processed.
Lost your school student ticket? To apply for a replacement, you’ll need to register on our customer portal.
You’ll need the following information:
- your customer number
- your year of birth
- your bank details
- a passport photo
Please note that there is a fee for issuing a replacement school student ticket.