Better access,better lives
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Accessibility is a matter close to our hearts.
All our buses have been accessible since 2009, all trams since 2021. We are also working hard to ensure that all subway stations are barrier-free with an elevator and are equipped with a guidance system for the blind.
Full information for passengers with reduced mobility can be found in our “Accessible” flyer, which is available free of charge at all BVG sales outlets or can be downloaded here. We are also working to ensure that our analogue and digital information is simple and understandable by everyone.
More on this:
Barrier-free travel through Berlin with the BVG
BVG flyer
The BVG’s mobility-training day
The BVG offers a free training day for people with reduced mobility at regular intervals. On various dates throughout the year, barrier-free boarding and alighting from buses, trams and underground trains is explained, demonstrated and practiced. The practical exercises and helpful tips are intended to promote independence in everyday life so that all our passengers can reach their destination safely.
More on this:
#nachgefragt: mobility-training day (in German)
BVG Muva
With BVG Muva you can book accessible connections from S-Bahn and U-Bahn stations as well as bus stops. You can easily order the service via app or telephone during the operating hours of the S-/U-Bahn.
Fancy trying it out? Find out more here.