BVG Muva
For accessible mobility in Berlin
On February 28, 2026, BVG Muva ceased operations.
With the VBB-BAV (barrier-free alternative transport), the Senate Department for Mobility, Transport, Climate Protection, and the Environment, together with the Berlin-Brandenburg Transport Association (VBB), introduced a new service for people with limited mobility in Berlin on January 1, 2026.
Further information on the new service or information on barrier-free travel connections is available at www.vbb.de/bav and by calling (030) 25 41 44 44.
Why is BVG Muva being discontinued?
BVG Muva was operated as an alternative, accessible transport service and to comply with the Mobility Act on behalf of the Senate Department for Mobility, Transport, Climate Protection and Environment (SenMVKU). This contract ends on 28 February 2026.
What will happen to existing bookings after 28 February 2026?
From 1 March 2026, it will no longer be possible to travel with BVG Muva. No more journeys
can be booked from 1 March 2026.
Will there be a replacement service?
The Senate Department for Mobility, Transport, Climate Protection and the Environment, together with the Berlin-Brandenburg Transport Association (VBB), has introduced a new service for people with limited mobility in Berlin as of 1 January 2026. It is called VBB-BAV The BVG is not responsible for this service. Further information on the new service or information on accessible travel connections is available at www.vbb.de/bav and by calling (030) 25 41 44 44.
What will happen to my user account?
User accounts will be deleted at the earliest opportunity. Personal data will be deleted in accordance with data protection guidelines.
What will happen to lost items?
Items left behind or lost in BVG Muva vehicles will be handed in to the BVG lost property office. BVG Lost Property Office Rudolfstr. 1–8, 10245 Berlin (Friedrichshain) Near S+U Warschauer Straße Call centre: (030) 19 449. It is also possible to report lost property online.