The new BVG Muva

Your on-demand service from the BVG

  • On-demand public transport
  • User-friendly and inclusive service
  • Accessible and convenient connections
  • Sustainable and genuinely useful

BVG Muva is our new on-demand service. This inclusive service aims to fulfil our legal mobility guarantee, providing accessible and convenient public transport connections for all Berliners.

The service includes two options.

Flexible Ride
BVG Muva flexible ride offers you accessible and convenient public transport connections. There are two services on offer: Rides from/to a station or direct rides. You can find flexible rides in parts of the districts of Lichtenberg, Marzahn-Hellersdorf, Treptow-Köpenick and Friedrichshain-Kreuzberg.

Lift substitute
The service is here for you if you rely on a lift and the alternative accessible public transport route to your destination would take considerably longer. Along the U8, on parts of the U5, and between Attilastraße and Marienfelde S-Bahn stations (in both directions), you can call a BVG Muva if lifts have broken down or are not available at the stations.

Das Bild zeigt eine Skizze von Berlin und seinen Bezirken. Der Fernsehturm ist zur Orientierung im Bezirk Mitte eingezeichnet. Neben der Unterteilung in die Bezirke, die namentlich aufgeführt sind, sind außerdem das Bediengebiet des BVG Muva in Teilen der Bezirke Lichtenberg, Marzahn-Hellersdorf und Treptow-Köpenick sowie entlang der U8, an Teilen der U5 und zwischen S Marienfelde und S Attilastraße eingezeichnet.

BVG Muva is not a door-to-door service, it’s a service personalised to your needs.

  • Requests are pooled and rides are combined, meaning other people may be getting on and off during your ride.
  • You’ll need to book the service to ensure that rides are pooled in a way that serves all users and helps to protect the environment.
  • BVG Muva transports you without a timetable but according to your needs.
  • Pick-up and drop-off points are bus stops and virtual stops* in the service area that you can reach quickly and easily (e.g. junctions, corners).