Berlin subscription FAQ

The Berlin subscription is a subscription ticket valid for the Berlin AB fare zone and costs 29 euros per month. It allows you to use all public transport within Berlin’s city boundary. The Berlin subscription has a minimum contract period of 12 months. It is not available as a corporate ticket and you cannot take bicycles or other people with you.

The Berlin subscription is valid for a minimum of 12 months and is only valid in the Berlin AB area. The Deutschland ticket, on the other hand, is valid throughout Germany and can be cancelled monthly – even in the first year. Both tickets allow you to use all public transport in Berlin; children under the age of 6 travel free of charge.

The Berlin subscription costs 29 euros a month.

The Berlin Senate plans to offer the Berlin subscription on a permanent basis. You can find all the latest information at the BVG-website.

The Berlin subscription will be valid from 1 July 2024. However, advance sales and the option to switch will start on 23 April.

The Berlin subscription is only valid in Berlin fare zones A and B.

With the Berlin subscription you can use all public transport in Berlin. This means you can travel by bus, underground, tram, S-Bahn, BVG ferry, and even regional trains within the Berlin AB fare zone.

No. The Berlin subscription is only valid in Berlin fare zones A and B. It allows you to use all public transport within Berlin’s city boundary. You will need to buy an extension ticket for fare zone C up to and including Potsdam. More information on fare zone C can be found in the overview of fare zones.

Your Berlin subscription is valid 24 hours a day. You can use it at any time of the day or night.

You can only buy the Berlin subscription as a subscription with a minimum contract period of 12 months. After that, the subscription is automatically renewed and has a monthly cancellation period.

The school student ticket is free in Berlin and is valid in the Berlin AB fare zone, just like the Berlin subscription. You can take your bicycle with you on the school student ticket. The Berlin subscription is only valid for you and costs 29 euros per month. The Berlin subscription is therefore not recommended as a school student ticket. If you’d still like to change, visit us at subscription online (only in German).

The Berlin subscription is not available as a corporate ticket.
The Deutschland ticket Job is already very inexpensive at a maximum of 34.30 euros and is valid throughout Germany.

The Berlin subscription costs 29 euros for everyone. This means that there are no discounts for pensioners or children. But you don’t need to meet any special requirements to buy it.

As a subscription ticket holder, you can sign up for the BVG Club and benefit from exclusive discounts.

The Berlin subscription costs 29 euros a month. Unfortunately, there are no other discounts available with this ticket.

You can order the Berlin subscription from 23 April by going to subscription online (only in German). However, it will not be valid until 1 July. Before then, you’ll need another ticket or subscription.

The easiest way to buy the ticket is by going to subscription online (only in German) or using one of our apps. If you can’t do that, come to one of our customer centres. You cannot buy the ticket at our ticket machines.

The Berlin subscription is available as a mobile ticket or as a smart card (called a fahrCard). It is linked to your BVG customer account. This means you can easily find it in all our apps and your smart card is always up to date, even if you change your subscription.

No. The easiest way is to order it quickly and conveniently online by going to subscription online (only in German).

The amount for your Berlin subscription will be debited from your account at the beginning of each month by SEPA direct debit.

Payment is made monthly. An annual payment is not possible with the Berlin subscription.

The Berlin subscription has a minimum contract period of 12 months. This means that you cannot cancel before the 12 months have elapsed or buy it for single months.

In principle, anyone can buy the Berlin subscription, but you must have an account with a European bank to be able to pay by SEPA direct debit.

You can pre-order the Berlin subscription from 23 April. It will be valid from 1 July at the earliest. Don’t have a BVG subscription yet? The quickest way to get one is by going to subscription online (only in German) or using one of our apps. If you want a smart card or mobile ticket, you must order it by the 10th of the current month. It will then arrive in time for the 1st of the new month.

Unfortunately, it’s not possible to buy a Berlin subscription for the current month. It must always be purchased by the 10th of the previous month.

If you don’t yet have a BVG subscription, you must order one by the 10th of the current month in order to be able to use your Berlin subscription from the 1st of the following month. Your new subscription will only be valid from the new month, regardless of whether you have a smart card or a mobile ticket.

If you receive a new chip card and it does not arrive on time, please buy one-way tickets in the meantime and keep the originals. You can contact us about your missing ticket via our chatbot under the topic "Travelcards & tickets" and request a refund for your replacement tickets.

You can easily switch from another BVG subscription to the Berlin subscription. However, the switch only takes effect on the 1st of the following month. Visit us at subscription online (only in German) and manage your subscriptions yourself in ‘Change/cancel subscription’.

If you switch from a Deutschlandticket to the Berlin subscription, you do not need to cancel your Deutschlandticket. You simply order the Berlin subscription from 01.07.2024 and we will automatically cancel your Deutschlandticket on 30.06.2024. You will keep your current fahrCard on which we will activate the Berlin travelcard on 01.07.2024.

If you need any help, our customer centres are here to assist.

If you want to switch from another subscription to the Berlin subscription, you must order one by the 10th of the current month in order to be able to use your Berlin subscription from the 1st of the following month. Your new subscription will only be valid from the new month, regardless of whether you have a smart card or a mobile ticket.

No. The minimum contract period is always 12 months.

If you still have a smart card from an old BVG subscription and have registered an account with us, you will not receive a new smart card. Your new Berlin subscription will be added to it and valid during inspections.

You can manage your subscription yourself online by going to subscription online (only in German) and "Abo bearbeiten/kündigen". The Berlin subscription can only be cancelled after a minimum contract period of 12 months; you can switch to another subscription at any time. If you need any help, our customer centres are here to assist.

During the first year of your Berlin subscription, you can cancel at any time with effect at the end of the minimum contract period of 12 months. After that, you can cancel your Berlin subscription with effect from the following month.

If you want to switch from another subscription to a mobile ticket, you can do this easily by going to subscription online (only in German). There, you can switch to the Berlin subscription and select the mobile ticket. To use the mobile ticket from the 1st of the new month, you must switch by the 10th of the current month.
If you want a smart card, you must cancel your subscription and order a new one. To use your card from the 1st of the new month, you must cancel it by the 10th of the current month. If you want to switch from another subscription to a mobile ticket, you can do this easily by going to subscription online (only in German).

If you lose your Berlin subscription smart card (fahrCard), please report the loss immediately at one of our customer centres. A new fahrCard will be issued and the old one will be cancelled. There is a charge of 10 euros for the replacement.

No, the Berlin subscription is personalised and can only be used by the ticket holder. It’s not transferable to other persons.

You cannot take bicycles with you, but you can take a dog; children under the age of 6 free of charge in the AB fare zone.