My Routes
Together for the mobility transition - Your contribution counts!
By tracking your journeys in the Fahrinfo app, you can help us keep Berlin moving. Whether you're traveling by bus, train, bike, car, or on foot, your journeys help us expand and optimize our transportation options.
To activate your journey tracking, follow these steps:
- 1
Go to „Service“ and click on „Route recording“ unter „My routes“.
- 2
Follow the steps on the screen.
- 3
If you don’t have a BVG account register first and sign up.
- 4
Make sure to always share your precise location with the app in order to record your routes correctly.
- 5
Additionally, give your consent to the terms and conditions of the prize draw in order to get the chance to win monthly. You can find more information under „Your win“.
Your win
You can enter our competition and win monthly prizes as a reward for your contribution. There are also attractive main prizes at the end of the year, for which you'll automatically be entered as long as you keep your route recording active. Find out more in our terms and conditions.
To the terms and conditionsHow to enter the prize draw:
- Sign up with your BVG account and agree to the route recording (look up the steps above).
- Click on „Trip planner“ at the gift packaging icon on the top left corner and follow the steps on the screen.
- Done – you are automatically signed up for both draws, the monthly as well as end-of-year prizes.
- Make sure to keep allowing your precise location for the route recording in order to have a chance to win. The longer you participate the higher your chance of winning the main prize withdrawal.
These prizes are waiting for you in 2025:
- Monthly prizes: 10x Amazon gift cards per month
- Main prize October: Nintendo Switch 2 + Mario Kart World
- Main prize November: one year Deutschlandticket subscription from BVG
- Main prize December: Dyson cordless vacuum cleaner
The longer you participate the higher the chance to win on of many prizes. We will offer new attractive prizes in 2026.
What is "My Routes"?
Planning bus and train services requires data. This in turn requires traffic surveys. Which is why some buses and trains have automatic counters installed in the doors. They detect how many people are travelling and whether, for example, a route is serviced well or if the bus should run more frequently. Prior to its automation, just a few years ago, people would sit in the vehicles and manually count the passengers boarding and alighting. Additionally, people are surveyed every 3 years along different lines. Perhaps you’ve already been surveyed: Where did you board? Where do you change trains? What kind of ticket do you use? With this data, we know which lines our passengers transfer from and to and how they reach their stop.
The survey and subsequent data processing so that it works well statistically are not only a lot of work but also very inflexible in terms of time. Berlin and its people can change a lot in a span of three years, making it impossible to react quickly. With "My Routes", this survey is being brought into the digital age.
Why is "My Routes" being carried out?
There are no busses that go to your friend’s house, so you have to cycle or drive? The
connection on your way home at night is impossible to make and you always have to wait?
There’s simply no reliable data on how Berliners get to their stops, where they transfer, and how they get from their stop to their destination. But in order to improve our service, this data gap must be closed. For example, the collected data can be used to:
- Identify missing direct connections
- Close network gaps
- Optimise night services and connections
- Integrate new mobility options in suitable areas
How does "My Routes" work?
The new "Route Recording" module is integrated into the Fahrinfo app. It is only activated once you have given your consent. It allows your journeys to be recorded in the background using GPS and the sensors in your phone. This data is processed in a pseudonymised way so that it is possible to identify which mode of transport was used (public transport, on foot, by bike or car), but not who used it. This enables us to, for example, analyse the ratio of people who change from the U7 to the U8 at Hermannplatz, versus those who would rather take the M41 or continue on foot. You retain full control: you can turn the route recording on or off at any time via the app settings.
Why you should take part
Your data helps us improve the service. Together for the mobility transition. Additionally, you get the chance to win prizes monthly as well as at the end-of year. More regarding the prize draw in the terms and conditions.